Chat Based Support
It is often been noticed that a customer has logged in just to have an answer to their query so for them our expert executives are there to support them through Chat Support.
Visitors can easily track all the conversations with our agents onvisitor’s portal & view/search complete conversations. Agents & visitors can send files to each other by a simple drag & drop.
We follow a proactive rule based invitations to visitors for initiating a chat and also a customizable invitation messages are triggered based on rules inviting visitors to engage in a chat. In addition with the click of abutton visitorscan send the entire conversation to theiremail for future reference.Our most important asset is our trained team of professionals. Our agents go through rigorous training procedures to be 100% efficient while providing Information.Our agents are Online & takecare of the visitors..